Frequently Asked Questions
How is Phi Wallet different from other gold retailers on the web?
Phi Wallet is building trust by technical design, where you get to buy real gold through a transaction confirmed by a reputable blockchain technology.
Can I get my gold bars shipped to my address?
Sure. When you ask us, we prepare your shipment to be sent wherever you need it to be. The added cost is only calculated upon your request.
Can I transfer money to other Phi members?
You will be able to transfer money and gold to other verified Phi wallets. Subscribe to obtain early access when available.
How long does it take for a withdrawal to be processed?
1-3 business days for processing transactions within SEPA and 3-5 business days for processing international transfers.
How can I verify that my gold is in there?
Our gold and cash reserves are audited by a top global auditor, ensuring complete transparency and security. Audit reports will be available on our website for your peace of mind.
How do I start using Phi wallet?
All it takes is signing up, confirming your identity, initial deposit, and you are all set.
How much does Phi charge me?
Our fee is just 5% for buying and 3% for selling, giving you the best deal in the market.
Why blockchain is important to my Phi wallet?
Thanks to blockchain technology, your gold is convenient to buy and sell, transferable, and accessible anyhwere, anytime.
How much do I pay for gold storage
With Phi Wallet, you can rest assured that your gold is safe and secure, and you can access it anytime, anywhere. Enjoy a 3 years storage for free, after the 3 years are up, you'll only be charged 0.5% per year
How long does it take to see my deposit reflected in my balance?
Deposit times vary depending on the bank and wire type. SEPA transfers take 1-3 business days, while SWIFT transfers take 3-5 business days. Some banks, like Revolut, offer immediate wire transfers, in that case your balance will be updated within one working day.
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